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  • Editorial Introduction

    Zwass, Vladimir

    Special Section: Toward a Theory of Business Process Change Management

    Kettinger, William J and Grover, Varun

    Strategies for Business Process Reengineering: Evidence from Field Studies

    Earl, Michael J, Sampler, Jeffrey L, and Short, James E

    Managing Information about Processes

    Davenport, Thomas H and Beers, Michael C

    Business Process Redesign: Tactics for Managing Radical Change

    Stoddard, Donna B and Jarvenpaa, Sirkka L

    The Implementation of Business Process Reengineering

    Grover, Varun, Seung Ryul, Jeong, Kettinger, William J, and Teng, James T C

    DX: A Deontic Expert System

    Lee, Ronald M and Ryu, Young U

    Natural Language Access to Multiple Databases: A Model and a Prototype

    Ein-Dor, Phillip and Spiegler, Israel

    An Empirical Assessment of the Information Resource Management Construct

    Lewis, Bruce R, Snyder, Charles A, and Rainer Jr, R Kelly

    Assessing Expert Systems Impact on Users' Jobs

    Youngohc, Yoon and Guimaraes, Tor


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